Estate Agent/Solicitor FAQ
Please browse our FAQ section if you have any additional questions please do not hesitate to contact us.
- Do I set the retail price for the HIP?
- How does your financing system for HIP’s work?
- Do I have to use the finance option?
- What if the property is not sold within the 7 months?
- Is there a charge for the 7 month credit period?
- What if the property is sold before the 7 month period?
- What do I need to initiate a pack?
- How is the pack delivered?
- Can extra copies of the pack be ordered?
- What is the cost of extra copies?
- Do the HIP’s have any warranties or guarantees?
- Can the pack contents be refreshed?
- Why choose the Hippd HIP service?
- I want to use your system but you don’t have any Inspectors in my local area?
- Can I use your system direct?
- What if the Inspector is sick or on holiday and I need a report urgently?
- Can I use my preferred conveyancer solicitor?
- How is you HIP pricing made up?
- What are your HIP products?
- How much will this cost me initially?
- What are the ongoing costs?
- Who completes the seller’s questionnaire and fixtures and fittings form?
- Will I receive any training to use the system?
- Where can I find details of a local Hippd member Inspector?
- I employ my own team of Inspectors can you supply us with HIP's?
Do I set the retail price for the HIP?
Yes, you have complete control over the final retail price for the HIP. The pack compilation price is known to you prior to setting the retail price.
How does your financing system for HIP’s work?
We provide an 7 months finance option on all packs. The contract for finance is directly between the vendor and the finance provider. The finance option is initiated direct from the software system.
Do I have to use the finance option?
No, absolutely not, we do not believe we should interfere with your business operations. The cost of the pack production can be invoiced to you as the initiator.
What if the property is not sold within the 7 months?
The vendor will become liable for payment of the pack. We are currently investigating converting the credit period to a loan after the 7 months if required.
Is there a charge for the 7 month credit period?
Yes, to keep costs as low as possible for customers that pay up front a small charge for the credit period is charged.
What if the property is sold before the 7 month period?
When the vendor engages the services of a solicitor to carry out the legal aspects of the sale, we require that the solicitor sign a document confirming that the cost of the HIP is paid to our partner company on completion of the sale.
What do I need to initiate a pack?
You will require a computer and internet access if you initiate the pack, or you may come to specific arrangements with the Home Inspector that supplies our services.
The completed pack can be viewed on-line at no cost. The pack can be downloaded and printed off, and also includes 1 printed copy by default.
Can extra copies of the pack be ordered?
Certainly, extra copies can be ordered via the software interface.
What is the cost of extra copies?
The cost of extra copies is dependent on the number of pages in the HIP. Don’t forget under the regulations you can charge a reasonable fee to buyers for a copy of the HIP. Call for up to date pricing.
Do the HIP’s have any warranties or guarantees?
Our HIP’s are fully warranted to meet legal requirements and the contents are checked prior to dispatch.
Can the pack contents be refreshed?
Yes, the software interface allows a simple refresh process for the pack contents.
Why choose the Hippd HIP service?
The Hippd HIP service allows you to stay totally independent and set price levels to your trading requirements. You will have a personal relationship with your local Inspector. Unlike other providers you have direct contact with the Inspector and are ensured their prioritised personal service.
I want to use your system but you don’t have any Inspectors in my local area?
Please still contact us we have relationships with the major assessment centres and we will endeavour to find the right caliber of Inspector to operate in you area. All Inspectors using our system are rigorously audited.
If you have a Inspector within your organisation you can use the system. We can panel manage instructions for you if required.
What if the Inspector is sick or on holiday and I need a report urgently?
Not a problem, our system has a back up panel of Inspectors for such a circumstance.
Can I use my preferred conveyancer solicitor?
Yes, we are a HIP provider not a conveyancer. You can retain your existing relationships. We can even work with your preferred partner and inform tham of leads.
How is you HIP pricing made up?
We have a standard pack assembly fee and then all searches and authorised documents are provided at cost price. The Inspector will have pre-agreed his costs with you these are added to the pack cost automatically.
That is up to you, we will tailor the products to your requirements.
How much will this cost me initially?
There are no upfront costs for using our system
There are no ongoing costs for using our system to you the vendor pays all fees.
Who completes the seller’s questionnaire and fixtures and fittings form?
This can be completed in paper format by the seller and uploaded onto the system or filled out on-line. The seller can be provided with a temporary password to fill out the forms at home. The forms are authorised documents, so are only included if you wish.
Will I receive any training to use the system?
Yes, you will receive full training at no cost to you.
Where can I find details of a local Hippd member Inspector?
Please go to our links page and click the map to go to a list of our members in your area.
I employ my own team of Inspectors can you supply us with HIP's?
Yes, your company will become the corporate account and each Inspector you employ would be linked to your company account.
